FAQ
Find answers to our most frequently asked questions.
General
What type of products do you sell?
We bring you a curated collection of car essentials and trending lifestyle finds, handpicked for quality, style, and practicality designed for car enthusiasts.
Are your products high quality?
Absolutely! We carefully select every item in our store to ensure it meets high standards for durability, function, and design, because you deserve the best.
How do I contact customer service?
You can reach us anytime via our Contact Us page. We aim to respond to all inquiries within 24 hours.
Do you have a physical store?
We’re an online-only brand based in the UK. This helps us keep our prices fair and our collection fresh and up to date.
Shipping
Do you offer free shipping?
Yes! We offer free shipping across the UK on all orders over £50, no code needed. Orders under £50 have a flat-rate shipping fee of £4.99.
How long does shipping take?
We typically process orders within 1–3 business days. Once shipped, delivery usually takes 6–7 business days.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email to follow your package every step of the way.
Which countries do you ship to?
At the moment, we only ship within the United Kingdom.
Returns
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in their original condition and packaging.
How do I initiate a return?
Simply contact our support team through the Contact Us page with your order number and reason for return. We’ll guide you through the process.
Do you offer free returns?
Return shipping is not covered unless the item arrived damaged or defective.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
